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Use of this website is subject to the following terms and conditions:

Support Center

Privacy Policy

Your privacy is important to us. You can rest assured that the information provided when you register is recorded in our database for the sole purpose of completing sales transactions and customer service inquiries. This information will not be passed on, sold or rented to any third party unless:

you have given us your permission - either directly or by not objecting; having been notified of our intention to do so
it is deemed necessary to assist a law enforcement agency or we are required/permitted to do so by law under the NZ privacy Act

Should you wish to be removed from our database, simply 'log in' and click on the 'unsubscribe' button. A message will appear to confirm your request and this will be removed within 48 hours.

We reserve the right to update our privacy policy. If you register after/continue to use this website after any revisions, this is deemed to be acceptance of our privacy policy.

Should you have any questions regarding this policy please contact us via email at sales@snatchadeal.co.nz

Warranty and Returns

All goods purchased from snatchadeal.co.nz come with a 12 month return-to-base warranty unless stated otherwise. Misuse, impact/water damage and wear and tear are not covered under this warranty. We will repair or replace any product under warranty as detailed in the Consumer Guarantees and Fair Trading Acts. If the same or similar product cannot be repaired or replaced, a refund on the product will be given. Please choose carefully when purchasing goods as we do not refund or exchange products if you change your mind or make an error.

Please contact us immediately by email at sales@snatchadeal.co.nz or telephone on (09) 4142486 if you believe your product may be faulty or have a genuine case to exchange and we will resolve this as fast as possible for you.

Payment

Goods can be purchased from snatchadeal.co.nz using Visa, Mastercard, Debit Plus, Loaded and Prezzy cards only. All transactions are encrypted using SSL (Secure Sockets Layer) technology to protect your sensitive details. All prices shown are in New Zealand Dollars and include GST.

Shipping & Delivery

snatchadeal.co.nz do not ship outside of New Zealand and use NZ Couriers to service the North and South Islands only.

Once you have finalised your order you will receive a confirmation email and order summary for your records.

We will always endeavour to deliver your purchase as quickly as possible (generally within working 2-3 days), however once the goods are in the hands of our courier company, we cannot guarantee an exact delivery time.

As freight will vary on different products please use the below chart as a guideline to determine the freight charge.

Shipping Category	Price (NZD)
Auckland	$ 3.99
North Island (Outside Auckland)	$ 7.98
Inter-Island	$ 7.98
Oversize 1	$ 20.00
Oversize 2	$ 50.00
Oversize 3	$ 80.00

Additional shipping charges:
From time to time we will have deals that require additional shipping charges due to their size or weight. We will clearly note this on the product description page and they will automatically be calculated when checking out.

Product Information

All product information on this website is sourced from our suppliers and we endeavour to ensure these are accurately maintained. We reserve the right to correct any misprints or errors.

Safety

For your safety, we encourage you to read all instructions, directions and manuals with care. snatchadeal.co.nz will not be responsible for any accidents or damage caused by misuse or failure to do so.

How do I contact snatchadeal.co.nz?

If you need to contact us, simply send an email to sales@snatchadeal.co.nz stating the nature of your enquiry along with your contact details and we will reply as soon as possible, alternatively contact our Hotline, Auckland on (09) 4142486.

Where are you based?

We have a distribution warehouse based out of Auckland. Our returns and service department address is: SnatchaDeal Limited, Unit 9, 13 Beatrice Tinsley, Albany, Auckland.

How do I join and does it cost anything?

Registering/creating an account with snatchadeal.co.nz is absolutely free and easy to do. Just click "Register Now" on the home page, enter your details and click on "submit" Register Now

I missed out on a product, can I still buy it?

No, sorry. Once the deals have expired or sold out, that's it. The same product may come up for sale again and if you register with us, you can find out what's coming in advance. Register Now

Why are there limits on how much I can buy?

To ensure everyone has a chance at getting a great deal, we may impose limits on how many you can buy.

Can my order be traced?

Yes, once your order has left us we will e-mail you the track and trace number for you to track the delivery

Do you deliver to PO Boxes?

No, we only deliver to residential and business physical addresses.

Are all your products new?

Yes, unless otherwise stated, all our products are brand new in the packet/box and come with the manufacturers or 12month return-to-base warranty.

Will you offer a product for sale more than once?

If there is demand and we can source the stock then we may offer it again, although we cannot guarantee it will be at the same price.

When do I get to see the deals?

New deals are offered at 11am every day and will remain on sale until 11:00am the following day, unless sold out prior. However, if you register with us, you will get a daily VIP e-mail letting you know what deals are on the way. Register Now

How do I update my details?

After you've "logged in" to the snatchadeal website, click on "update my details". Once you've made your changes, click on the "submit" button. A message will pop up on screen once your records have been updated. For security reasons, you cannot edit all fields.

Is it safe for me to use my credit card on your website?

Yes, shopping on the snatchadeal.co.nz website is safe. When you buy from us your credit card details are encrypted. We also do not store any credit card information.